Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific. For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear. For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

Home / Locations / AudioNova

AudioNova

15830 Fort Street, Suite 6
Southgate , MI 48195

Phone: 734-285-1669
Fax: 734-285-5368

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 05:00 PM
Wednesday: 08:30 AM to 05:00 PM
Thursday: 08:30 AM to 05:00 PM
Friday: 08:30 AM to 05:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Additional clinic details

An audiologist from Hear Michigan Center sits in front of her computer conducting a virtual hearing exam while in our Ann Arbor office.

Offering Telehealth and Virtual Services

At Advanced Hearing Instruments (Part of Hear Michigan Centers), we offer telehealth services to those “snowbirds” who travel outside of our area or simply can't make it in to our clinic. Telehealth is also available to those who are not comfortable or unable to leave their home at this time.

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An old man in Michigan suffering from hearing loss in his home.

Dementia

Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.

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A man holding his painful ear due to his tinnitus symptoms in St. Joseph Michigan.

Tinnitus Management

At Hear Michigan Centers, we specialize in the diagnosis and management of tinnitus (often called “ringing in the ears”). A full examination often pinpoints the underlying cause of tinnitus and helps our hearing care professionals determine the best plan of treatment, which may include special hearing aids, sound therapy, or changes in diet.

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Meet the team

At Hear Michigan, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Marci Pertee is a hearing aid specialist at Hear Michigan Centers in Southgate, Michigan

Marci Pertee, HIS

Hearing Instrument Specialist

Marci Pertee is a second-generation hearing care provider and has been involved in the hearing industry since the 1990’s. She received her Hearing Aid Salesperson License in 1993 and stays up-to-date with continuing education training. She has 30 years of excellent customer service experience and thoroughly enjoys building relationships with people. While she was born in Rhode Island, Marci’s family moved to […]

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